Arlo 120cm FAS-Graded Solid American Oak Wood Multi-Purpose Bookshelf/Bookcase
Save an extra 8% with code OFFICE8
Pre-order
ETA
Pre-orders typically take 6–8 weeks if no ETA is provided.
Availability may vary at our Sydney/ Brisbane/ Melbourne showrooms. Please live chat with us in advance :)
Description
Description
Crafted from premium red oak in smoky finish, this bookshelf boasts natural wood grain and sturdy structure. Spacious open storage keeps books and decor neatly displayed, blending rustic charm with modern home style perfectly.
Features
- Constructed from FAS-graded solid American oak for durability and timeless appeal
- Natural wood finish enhances warmth and complements various interiors
- 120cm width provides ample space for books décor or storage boxes
- Open multi-tier shelving allows flexible organization and display
- Stable design suitable for living rooms studies or bedrooms
- Soft-rounded edges for comfortable use
- Anti-Tip Kit - Securely anchors to walls, preventing cabinet tipping
Product Details
- Primary Color: Black & Natural Wood
- Care Instructions: Wipe with a dry cloth
- Product Warranty: 1 year
Material
- Main Material: FAS-Graded Solid American Oak
Assembly Required
- Assembly Required: Yes
- We have made every effort to capture our products in natural lighting and represent colors accurately. However, due to differences in display brands, models, and color settings, the actual item you receive may have slight variations from what you see on your screen. Please consider the physical product as the final reference.
Dimensions
- 120Wcm x 30Dcm x 175Hcm
- Detailed size chart can be found in the image
Zero-risk Returns & Shipping
14 days of "Oops, I changed my mind!" period
We want you to shop like you've got swagger, knowing we've got your back when it comes to after-sales support. Whether you're playing musical chairs with your furniture (aka returns and exchanges), our easy-breezy return portal and chirpy live chat are at your service round the clock.
Our 14-day return/exchange policy kicks off the moment you receive your item - because hey, minds can change like the weather. For more on our epic return policy, just click right here.
We deliver "safe and sound", at the speed of light!
With our professional dispatch and delivery team, we ensure swift order processing and speedy delivery. Usually, we dispatch within 1-3 business days, targeting 1-5 working days for all parcel deliveries.
If your order includes pre-order items, the longest delivery time applies. Yet, we can arrange staged deliveries if you prefer early delivery.
Arlo 120cm FAS-Graded Solid American Oak Wood Multi-Purpose Bookshelf/Bookcase
Let our customers speak for us
from 628 reviews
I have shoped in their store many times and had a great shopping experience. The customer service responded very promptly and the quotations were very clear. They are trustworthy
See more...
I love LV
7 hours ago
Good quality furniture and reasonable price, really like it. Also bought a mattress, suitable for Chinese people, will come again to buy more furnitur
See more...
胡秋月
1 day ago
Absolutely love shopping at Diamond Home! The staff are super friendly, professional and provide top-notch service. Everything was arranged efficiently with fast response. High-quality furniture and great experience, highly recommend
See more...
Zhengyi Cai
4 days ago
Great range of furniture available and excellent service! I look forward to receiving my furniture soon
See more...
Shirley Wang
4 days ago
I was looking for a furniture piece for my home when a friend introduced me to this site. I had previously seen a similar item at a warehouse, but Diamond House had the exact same piece at a fraction of the price.
The salesperson was very helpful and never pushy, even though I had lots of questions and specific requirements. Overall, a really smooth experience and I’m very happy with my purchase. Highly recommend
See more...
J Huang
4 days ago
Great experience with Diamondshome Furniture. Smooth ordering process, friendly communication, and very helpful customer service. Looking forward to receiving my order. Highly recommend
See more...
刘瑞霖
1 week ago
I recently bought a bed frame from Diamonds Home Furniture and had a great experience. The quality is solid, it looks exactly as expected, and the service was smooth and helpful. Very happy with my purchase
See more...
Catherine Dong
1 week ago
Super patient staff, lots of styles to pick from, and great prices. Definitely recommend
See more...
Fan Zhang
1 week ago
I had a great experience with the customer service team. They responded to my inquiry very quickly and were patient in addressing all my questions
See more...
Flora Hu
1 week ago
Very friendly customer service! Iris is kind and easy to communicate. Their furnitures are made from solid wood at very good price. Good value of money, would recommend
See more...
Lucas Wa
1 week ago
I have purchased quite a few furniture from Diamond Home. They are working great and with pleasant looking. Most of the furniture are made of real wood, rather than particle boards, which will warrant more years of usage
See more...
Xiao Pan
2 weeks ago
I’m a returned customer, always pleased with my purchase with Diamonds Home, good quality and great value, great service. Definitely recommend i
See more...
Wensa Wang
2 weeks ago
AVOID!!
I recently bought a shoe cabinet from this store, and the experience has been extremely disappointing.
After unboxing, I discovered that none of the panels were labeled with numbers, even though the installation manual clearly shows numbered parts. This made the assembly unnecessarily difficult and frustrating. What should have been a straightforward job turned into a nightmare — I spent over 4 hours trying to figure it out and still couldn’t finish.
When I contacted customer service, they initially gave unhelpful excuses instead of addressing the issue properly. To make it worse, their solution was to offer sending someone to assemble it — but at an extra cost.
Poor product quality control and even worse customer support. I would not recommend buying from them
See more...
Dia'a Hourani
2 weeks ago
I bought study table. It looks great and great service. I have not come across such high servicing standards lately. Me and my husband both happy with the product and also how effectively our product has been changed.
So my new table had a crack. When i told the company they quickly changed and even accommodated change in colour requested by me. Such great service and acceptance.
Thank you agai
See more...
Neha Sharma
3 weeks ago
I love my bedside table.
Also people who were responding to me over the phone and via text messages, were the reason I chose the shop. Because they were so patient
See more...
Nooshin Ershadi
1 month ago
Very poor experience from start to finish.
The furniture quality is absolutely unacceptable for the high price charged. The items arrived with major cracks and visible damage, and overall feel cheap and poorly made — definitely not what you would expect when paying a premium price.
The delivery service was just as bad. We specifically booked delivery after 2pm, but the driver messaged at 11am saying he was 5 minutes away. As no one was home, we had to reschedule. On the new date—again booked for after 2pm—the exact same thing happened, with the driver arriving in the morning. On top of that, the driver refused to bring the furniture inside, saying he is not allowed to enter, which can be a serious issue for many customers, especially those living alone or elderly.
Trying to get a refund has also been extremely frustrating. Instead of resolving the issue quickly, the company keeps adding obstacles and making the process unnecessarily difficult.
Even the packaging raises concerns — all boxes were covered in Chinese writing, which does not match the premium branding and pricing they advertise.
Overall, overpriced, poor-quality furniture, unreliable delivery, and very poor customer service. I strongly recommend avoiding this company
See more...
A&K Ceplitis
1 month ago
😡Absolutely appalling and unprofessional service from start to finish—this company has been nothing but a complete disappointment.
I ordered a vanity table over a month ago, and the salesperson has ignored every single one of my messages ever since I made my purchase. I even gave them a full week as a buffer without chasing them, yet they still never responded once.
The first delivery arrived without the mirror at all. It took a full two weeks for them to finally arrange a re-delivery for the missing mirror.
I took time off work and lost wages just to wait for the delivery yesterday, only to find out they delivered the completely wrong item. They promised to deliver the mirror today, but they failed to show up again.
Repeated mistakes, constant delays, total lack of communication and responsibility. I do not recommend this business to anyone—save your time and money
See more...
aria
1 month ago
I’m not sure why there are such good reviews for this store. I have never left a google review but needed to leave one as I can’t believe how bad the quality of the dresser I bought is. The assembling instructions were extremely difficult to follow, my partner is an electrician and we had all the appropriate tools and it was a nightmare to put together, and nothing was flush or closed properly. The quality of the fake wood is terrible, I doubt it will last long at all. And maybe the warehouse is based in Sydney but the Chinese labelled boxes and instructions prove it is not an Australian product , so that was very misleading. Do not recommend at all. If I could 0 start I woul
See more...
Chloe mclean
1 month ago
The days of "Cheap Chinese garbage" is over
The quality of 'YESWOOD' provided by diamonds home furniture is honestly outstanding.
Most furniture you get these days for the price we paid is plywood or MDF and never really stands up to the test of time.
Our 2 new tall boys are solid pine and a blend of mahogany or oak, something I haven't seen since I was a child !!
The hard wear is proper 14mm nuts and bolts with washers and spring washers making sure that the feet will never get loose.
The tall boys have WEIGHT so be prepared for that !!
Service 10/10
Quality 20/10
Communication 10/10
We will return !!
See more...
Robert Krone
1 month ago
Great experience, responsive customer service and a wide selection of furniture. Perfect if you like Japandi or Muji style pieces with warm and minimal design
See more...
Nay
1 month ago
Very pleased with the dining chairs I bought online from these guys. Easy to assemble, super comfy, nicely padded and look lovely (I got the Selby dining chairs which are a greige sort of colour - nice relaxing modern alternative to the standard beige!). Delivery was super fast - I think I got them the next business day or maybe the day after (admittedly I don’t live far from Silverwater). Will be happy to shop here agai
See more...
Joan Nga
1 month ago
The customer service was very patient and very helpful. Great service
See more...
xin zhao
2 months ago
We recently bought a bed from Diamonds Home Furniture and are very happy with it. The quality is great and it looks perfect in our room. The staff were friendly and the whole process was smooth. Highly recommend
See more...
James Zhu
2 months ago
Had a great experience at Diamonds Home Furniture. The staff were friendly, knowledgeable and not pushy at all. They took the time to explain different options and helped us choose pieces that suited our space perfectly. Delivery was smooth and everything arrived in excellent condition. Highly recommend
See more...
MIAOYU LUO
2 months ago
Update: they jumped into action really quick once I raised my complaint and I had my items delivered with 3 days.
12 weeks since order. No update, despite multiple attempts to follow it up. I would say this is a scam company
See more...
Natalie J
3 months ago
Bought a desk and a few pieces came broken, still going to use it but it made the desk wobbly. Also they say you can "upgrade your home the aussie way" through them even though their products clearly come from china, with chinese characters on the products' labels. Would've liked some disclosure that they use internationally imported goods.
wouldn't shop here again.
if you're buying any solid furnature, I'd avoid here just because the shipping tends to be pretty risky
See more...
jesiica jessic
3 months ago
This company is a disaster, don't communicate, advertise items they don't have stock of and that are discontinued stock, if you don't chase them they will not contact you. the worst experience i can remember having. Will never deal with these people again, absolute joke
See more...
Greg - Statewide Forklifts
4 months ago
I’m truly impressed by their customer-first approach. From the very first contact, the team communicated clearly and promptly, always making me feel valued and supported. Every interaction was handled with genuine care and professionalism.
The staff were not only friendly, but also thoughtful and patient, making the whole process smooth and stress-free. It’s rare to find a team that goes above and beyond in every step to ensure the customer feels comfortable and respected.
I deeply appreciate their excellent service and would highly recommend them to anyone looking for a reliable, customer-focused team
See more...
jojo
5 months ago
I have shoped in their store many times and had a great shopping experience. The customer service responded very promptly and the quotations were very clear. They are trustworthy
See more...
I love LV
7 hours ago
Good quality furniture and reasonable price, really like it. Also bought a mattress, suitable for Chinese people, will come again to buy more furnitur
See more...
胡秋月
1 day ago
Absolutely love shopping at Diamond Home! The staff are super friendly, professional and provide top-notch service. Everything was arranged efficiently with fast response. High-quality furniture and great experience, highly recommend
See more...
Zhengyi Cai
4 days ago
Great range of furniture available and excellent service! I look forward to receiving my furniture soon
See more...
Shirley Wang
4 days ago
I was looking for a furniture piece for my home when a friend introduced me to this site. I had previously seen a similar item at a warehouse, but Diamond House had the exact same piece at a fraction of the price.
The salesperson was very helpful and never pushy, even though I had lots of questions and specific requirements. Overall, a really smooth experience and I’m very happy with my purchase. Highly recommend
See more...
J Huang
4 days ago
Great experience with Diamondshome Furniture. Smooth ordering process, friendly communication, and very helpful customer service. Looking forward to receiving my order. Highly recommend
See more...
刘瑞霖
1 week ago
I recently bought a bed frame from Diamonds Home Furniture and had a great experience. The quality is solid, it looks exactly as expected, and the service was smooth and helpful. Very happy with my purchase
See more...
Catherine Dong
1 week ago
Super patient staff, lots of styles to pick from, and great prices. Definitely recommend
See more...
Fan Zhang
1 week ago
I had a great experience with the customer service team. They responded to my inquiry very quickly and were patient in addressing all my questions
See more...
Flora Hu
1 week ago
Very friendly customer service! Iris is kind and easy to communicate. Their furnitures are made from solid wood at very good price. Good value of money, would recommend
See more...
Lucas Wa
1 week ago
I have purchased quite a few furniture from Diamond Home. They are working great and with pleasant looking. Most of the furniture are made of real wood, rather than particle boards, which will warrant more years of usage
See more...
Xiao Pan
2 weeks ago
I’m a returned customer, always pleased with my purchase with Diamonds Home, good quality and great value, great service. Definitely recommend i
See more...
Wensa Wang
2 weeks ago
AVOID!!
I recently bought a shoe cabinet from this store, and the experience has been extremely disappointing.
After unboxing, I discovered that none of the panels were labeled with numbers, even though the installation manual clearly shows numbered parts. This made the assembly unnecessarily difficult and frustrating. What should have been a straightforward job turned into a nightmare — I spent over 4 hours trying to figure it out and still couldn’t finish.
When I contacted customer service, they initially gave unhelpful excuses instead of addressing the issue properly. To make it worse, their solution was to offer sending someone to assemble it — but at an extra cost.
Poor product quality control and even worse customer support. I would not recommend buying from them
See more...
Dia'a Hourani
2 weeks ago
I bought study table. It looks great and great service. I have not come across such high servicing standards lately. Me and my husband both happy with the product and also how effectively our product has been changed.
So my new table had a crack. When i told the company they quickly changed and even accommodated change in colour requested by me. Such great service and acceptance.
Thank you agai
See more...
Neha Sharma
3 weeks ago
I love my bedside table.
Also people who were responding to me over the phone and via text messages, were the reason I chose the shop. Because they were so patient
See more...
Nooshin Ershadi
1 month ago
Very poor experience from start to finish.
The furniture quality is absolutely unacceptable for the high price charged. The items arrived with major cracks and visible damage, and overall feel cheap and poorly made — definitely not what you would expect when paying a premium price.
The delivery service was just as bad. We specifically booked delivery after 2pm, but the driver messaged at 11am saying he was 5 minutes away. As no one was home, we had to reschedule. On the new date—again booked for after 2pm—the exact same thing happened, with the driver arriving in the morning. On top of that, the driver refused to bring the furniture inside, saying he is not allowed to enter, which can be a serious issue for many customers, especially those living alone or elderly.
Trying to get a refund has also been extremely frustrating. Instead of resolving the issue quickly, the company keeps adding obstacles and making the process unnecessarily difficult.
Even the packaging raises concerns — all boxes were covered in Chinese writing, which does not match the premium branding and pricing they advertise.
Overall, overpriced, poor-quality furniture, unreliable delivery, and very poor customer service. I strongly recommend avoiding this company
See more...
A&K Ceplitis
1 month ago
😡Absolutely appalling and unprofessional service from start to finish—this company has been nothing but a complete disappointment.
I ordered a vanity table over a month ago, and the salesperson has ignored every single one of my messages ever since I made my purchase. I even gave them a full week as a buffer without chasing them, yet they still never responded once.
The first delivery arrived without the mirror at all. It took a full two weeks for them to finally arrange a re-delivery for the missing mirror.
I took time off work and lost wages just to wait for the delivery yesterday, only to find out they delivered the completely wrong item. They promised to deliver the mirror today, but they failed to show up again.
Repeated mistakes, constant delays, total lack of communication and responsibility. I do not recommend this business to anyone—save your time and money
See more...
aria
1 month ago
I’m not sure why there are such good reviews for this store. I have never left a google review but needed to leave one as I can’t believe how bad the quality of the dresser I bought is. The assembling instructions were extremely difficult to follow, my partner is an electrician and we had all the appropriate tools and it was a nightmare to put together, and nothing was flush or closed properly. The quality of the fake wood is terrible, I doubt it will last long at all. And maybe the warehouse is based in Sydney but the Chinese labelled boxes and instructions prove it is not an Australian product , so that was very misleading. Do not recommend at all. If I could 0 start I woul
See more...
Chloe mclean
1 month ago
The days of "Cheap Chinese garbage" is over
The quality of 'YESWOOD' provided by diamonds home furniture is honestly outstanding.
Most furniture you get these days for the price we paid is plywood or MDF and never really stands up to the test of time.
Our 2 new tall boys are solid pine and a blend of mahogany or oak, something I haven't seen since I was a child !!
The hard wear is proper 14mm nuts and bolts with washers and spring washers making sure that the feet will never get loose.
The tall boys have WEIGHT so be prepared for that !!
Service 10/10
Quality 20/10
Communication 10/10
We will return !!
See more...
Robert Krone
1 month ago
Great experience, responsive customer service and a wide selection of furniture. Perfect if you like Japandi or Muji style pieces with warm and minimal design
See more...
Nay
1 month ago
Very pleased with the dining chairs I bought online from these guys. Easy to assemble, super comfy, nicely padded and look lovely (I got the Selby dining chairs which are a greige sort of colour - nice relaxing modern alternative to the standard beige!). Delivery was super fast - I think I got them the next business day or maybe the day after (admittedly I don’t live far from Silverwater). Will be happy to shop here agai
See more...
Joan Nga
1 month ago
The customer service was very patient and very helpful. Great service
See more...
xin zhao
2 months ago
We recently bought a bed from Diamonds Home Furniture and are very happy with it. The quality is great and it looks perfect in our room. The staff were friendly and the whole process was smooth. Highly recommend
See more...
James Zhu
2 months ago
Had a great experience at Diamonds Home Furniture. The staff were friendly, knowledgeable and not pushy at all. They took the time to explain different options and helped us choose pieces that suited our space perfectly. Delivery was smooth and everything arrived in excellent condition. Highly recommend
See more...
MIAOYU LUO
2 months ago
Update: they jumped into action really quick once I raised my complaint and I had my items delivered with 3 days.
12 weeks since order. No update, despite multiple attempts to follow it up. I would say this is a scam company
See more...
Natalie J
3 months ago
Bought a desk and a few pieces came broken, still going to use it but it made the desk wobbly. Also they say you can "upgrade your home the aussie way" through them even though their products clearly come from china, with chinese characters on the products' labels. Would've liked some disclosure that they use internationally imported goods.
wouldn't shop here again.
if you're buying any solid furnature, I'd avoid here just because the shipping tends to be pretty risky
See more...
jesiica jessic
3 months ago
This company is a disaster, don't communicate, advertise items they don't have stock of and that are discontinued stock, if you don't chase them they will not contact you. the worst experience i can remember having. Will never deal with these people again, absolute joke
See more...
Greg - Statewide Forklifts
4 months ago
I’m truly impressed by their customer-first approach. From the very first contact, the team communicated clearly and promptly, always making me feel valued and supported. Every interaction was handled with genuine care and professionalism.
The staff were not only friendly, but also thoughtful and patient, making the whole process smooth and stress-free. It’s rare to find a team that goes above and beyond in every step to ensure the customer feels comfortable and respected.
I deeply appreciate their excellent service and would highly recommend them to anyone looking for a reliable, customer-focused team
See more...
jojo
5 months ago
I have shoped in their store many times and had a great shopping experience. The customer service responded very promptly and the quotations were very clear. They are trustworthy
See more...
I love LV
7 hours ago
Good quality furniture and reasonable price, really like it. Also bought a mattress, suitable for Chinese people, will come again to buy more furnitur
See more...
胡秋月
1 day ago
Absolutely love shopping at Diamond Home! The staff are super friendly, professional and provide top-notch service. Everything was arranged efficiently with fast response. High-quality furniture and great experience, highly recommend
See more...
Zhengyi Cai
4 days ago
Great range of furniture available and excellent service! I look forward to receiving my furniture soon
See more...
Shirley Wang
4 days ago
I was looking for a furniture piece for my home when a friend introduced me to this site. I had previously seen a similar item at a warehouse, but Diamond House had the exact same piece at a fraction of the price.
The salesperson was very helpful and never pushy, even though I had lots of questions and specific requirements. Overall, a really smooth experience and I’m very happy with my purchase. Highly recommend
See more...
J Huang
4 days ago
Great experience with Diamondshome Furniture. Smooth ordering process, friendly communication, and very helpful customer service. Looking forward to receiving my order. Highly recommend
See more...
刘瑞霖
1 week ago
I recently bought a bed frame from Diamonds Home Furniture and had a great experience. The quality is solid, it looks exactly as expected, and the service was smooth and helpful. Very happy with my purchase
See more...
Catherine Dong
1 week ago
Super patient staff, lots of styles to pick from, and great prices. Definitely recommend
See more...
Fan Zhang
1 week ago
I had a great experience with the customer service team. They responded to my inquiry very quickly and were patient in addressing all my questions
See more...
Flora Hu
1 week ago
Very friendly customer service! Iris is kind and easy to communicate. Their furnitures are made from solid wood at very good price. Good value of money, would recommend
See more...
Lucas Wa
1 week ago
I have purchased quite a few furniture from Diamond Home. They are working great and with pleasant looking. Most of the furniture are made of real wood, rather than particle boards, which will warrant more years of usage
See more...
Xiao Pan
2 weeks ago
I’m a returned customer, always pleased with my purchase with Diamonds Home, good quality and great value, great service. Definitely recommend i
See more...
Wensa Wang
2 weeks ago
AVOID!!
I recently bought a shoe cabinet from this store, and the experience has been extremely disappointing.
After unboxing, I discovered that none of the panels were labeled with numbers, even though the installation manual clearly shows numbered parts. This made the assembly unnecessarily difficult and frustrating. What should have been a straightforward job turned into a nightmare — I spent over 4 hours trying to figure it out and still couldn’t finish.
When I contacted customer service, they initially gave unhelpful excuses instead of addressing the issue properly. To make it worse, their solution was to offer sending someone to assemble it — but at an extra cost.
Poor product quality control and even worse customer support. I would not recommend buying from them
See more...
Dia'a Hourani
2 weeks ago
I bought study table. It looks great and great service. I have not come across such high servicing standards lately. Me and my husband both happy with the product and also how effectively our product has been changed.
So my new table had a crack. When i told the company they quickly changed and even accommodated change in colour requested by me. Such great service and acceptance.
Thank you agai
See more...
Neha Sharma
3 weeks ago
I love my bedside table.
Also people who were responding to me over the phone and via text messages, were the reason I chose the shop. Because they were so patient
See more...
Nooshin Ershadi
1 month ago
Very poor experience from start to finish.
The furniture quality is absolutely unacceptable for the high price charged. The items arrived with major cracks and visible damage, and overall feel cheap and poorly made — definitely not what you would expect when paying a premium price.
The delivery service was just as bad. We specifically booked delivery after 2pm, but the driver messaged at 11am saying he was 5 minutes away. As no one was home, we had to reschedule. On the new date—again booked for after 2pm—the exact same thing happened, with the driver arriving in the morning. On top of that, the driver refused to bring the furniture inside, saying he is not allowed to enter, which can be a serious issue for many customers, especially those living alone or elderly.
Trying to get a refund has also been extremely frustrating. Instead of resolving the issue quickly, the company keeps adding obstacles and making the process unnecessarily difficult.
Even the packaging raises concerns — all boxes were covered in Chinese writing, which does not match the premium branding and pricing they advertise.
Overall, overpriced, poor-quality furniture, unreliable delivery, and very poor customer service. I strongly recommend avoiding this company
See more...
A&K Ceplitis
1 month ago
😡Absolutely appalling and unprofessional service from start to finish—this company has been nothing but a complete disappointment.
I ordered a vanity table over a month ago, and the salesperson has ignored every single one of my messages ever since I made my purchase. I even gave them a full week as a buffer without chasing them, yet they still never responded once.
The first delivery arrived without the mirror at all. It took a full two weeks for them to finally arrange a re-delivery for the missing mirror.
I took time off work and lost wages just to wait for the delivery yesterday, only to find out they delivered the completely wrong item. They promised to deliver the mirror today, but they failed to show up again.
Repeated mistakes, constant delays, total lack of communication and responsibility. I do not recommend this business to anyone—save your time and money
See more...
aria
1 month ago
I’m not sure why there are such good reviews for this store. I have never left a google review but needed to leave one as I can’t believe how bad the quality of the dresser I bought is. The assembling instructions were extremely difficult to follow, my partner is an electrician and we had all the appropriate tools and it was a nightmare to put together, and nothing was flush or closed properly. The quality of the fake wood is terrible, I doubt it will last long at all. And maybe the warehouse is based in Sydney but the Chinese labelled boxes and instructions prove it is not an Australian product , so that was very misleading. Do not recommend at all. If I could 0 start I woul
See more...
Chloe mclean
1 month ago
The days of "Cheap Chinese garbage" is over
The quality of 'YESWOOD' provided by diamonds home furniture is honestly outstanding.
Most furniture you get these days for the price we paid is plywood or MDF and never really stands up to the test of time.
Our 2 new tall boys are solid pine and a blend of mahogany or oak, something I haven't seen since I was a child !!
The hard wear is proper 14mm nuts and bolts with washers and spring washers making sure that the feet will never get loose.
The tall boys have WEIGHT so be prepared for that !!
Service 10/10
Quality 20/10
Communication 10/10
We will return !!
See more...
Robert Krone
1 month ago
Great experience, responsive customer service and a wide selection of furniture. Perfect if you like Japandi or Muji style pieces with warm and minimal design
See more...
Nay
1 month ago
Very pleased with the dining chairs I bought online from these guys. Easy to assemble, super comfy, nicely padded and look lovely (I got the Selby dining chairs which are a greige sort of colour - nice relaxing modern alternative to the standard beige!). Delivery was super fast - I think I got them the next business day or maybe the day after (admittedly I don’t live far from Silverwater). Will be happy to shop here agai
See more...
Joan Nga
1 month ago
The customer service was very patient and very helpful. Great service
See more...
xin zhao
2 months ago
We recently bought a bed from Diamonds Home Furniture and are very happy with it. The quality is great and it looks perfect in our room. The staff were friendly and the whole process was smooth. Highly recommend
See more...
James Zhu
2 months ago
Had a great experience at Diamonds Home Furniture. The staff were friendly, knowledgeable and not pushy at all. They took the time to explain different options and helped us choose pieces that suited our space perfectly. Delivery was smooth and everything arrived in excellent condition. Highly recommend
See more...
MIAOYU LUO
2 months ago
Update: they jumped into action really quick once I raised my complaint and I had my items delivered with 3 days.
12 weeks since order. No update, despite multiple attempts to follow it up. I would say this is a scam company
See more...
Natalie J
3 months ago
Bought a desk and a few pieces came broken, still going to use it but it made the desk wobbly. Also they say you can "upgrade your home the aussie way" through them even though their products clearly come from china, with chinese characters on the products' labels. Would've liked some disclosure that they use internationally imported goods.
wouldn't shop here again.
if you're buying any solid furnature, I'd avoid here just because the shipping tends to be pretty risky
See more...
jesiica jessic
3 months ago
This company is a disaster, don't communicate, advertise items they don't have stock of and that are discontinued stock, if you don't chase them they will not contact you. the worst experience i can remember having. Will never deal with these people again, absolute joke
See more...
Greg - Statewide Forklifts
4 months ago
I’m truly impressed by their customer-first approach. From the very first contact, the team communicated clearly and promptly, always making me feel valued and supported. Every interaction was handled with genuine care and professionalism.
The staff were not only friendly, but also thoughtful and patient, making the whole process smooth and stress-free. It’s rare to find a team that goes above and beyond in every step to ensure the customer feels comfortable and respected.
I deeply appreciate their excellent service and would highly recommend them to anyone looking for a reliable, customer-focused team
See more...
jojo
5 months ago
I have shoped in their store many times and had a great shopping experience. The customer service responded very promptly and the quotations were very clear. They are trustworthy
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I love LV
7 hours ago
Good quality furniture and reasonable price, really like it. Also bought a mattress, suitable for Chinese people, will come again to buy more furnitur
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胡秋月
1 day ago
Absolutely love shopping at Diamond Home! The staff are super friendly, professional and provide top-notch service. Everything was arranged efficiently with fast response. High-quality furniture and great experience, highly recommend
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Zhengyi Cai
4 days ago
Great range of furniture available and excellent service! I look forward to receiving my furniture soon
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Shirley Wang
4 days ago
I was looking for a furniture piece for my home when a friend introduced me to this site. I had previously seen a similar item at a warehouse, but Diamond House had the exact same piece at a fraction of the price.
The salesperson was very helpful and never pushy, even though I had lots of questions and specific requirements. Overall, a really smooth experience and I’m very happy with my purchase. Highly recommend
See more...
J Huang
4 days ago
Great experience with Diamondshome Furniture. Smooth ordering process, friendly communication, and very helpful customer service. Looking forward to receiving my order. Highly recommend
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刘瑞霖
1 week ago
I recently bought a bed frame from Diamonds Home Furniture and had a great experience. The quality is solid, it looks exactly as expected, and the service was smooth and helpful. Very happy with my purchase
See more...
Catherine Dong
1 week ago
Super patient staff, lots of styles to pick from, and great prices. Definitely recommend
See more...
Fan Zhang
1 week ago
I had a great experience with the customer service team. They responded to my inquiry very quickly and were patient in addressing all my questions
See more...
Flora Hu
1 week ago
Very friendly customer service! Iris is kind and easy to communicate. Their furnitures are made from solid wood at very good price. Good value of money, would recommend
See more...
Lucas Wa
1 week ago
I have purchased quite a few furniture from Diamond Home. They are working great and with pleasant looking. Most of the furniture are made of real wood, rather than particle boards, which will warrant more years of usage
See more...
Xiao Pan
2 weeks ago
I’m a returned customer, always pleased with my purchase with Diamonds Home, good quality and great value, great service. Definitely recommend i
See more...
Wensa Wang
2 weeks ago
AVOID!!
I recently bought a shoe cabinet from this store, and the experience has been extremely disappointing.
After unboxing, I discovered that none of the panels were labeled with numbers, even though the installation manual clearly shows numbered parts. This made the assembly unnecessarily difficult and frustrating. What should have been a straightforward job turned into a nightmare — I spent over 4 hours trying to figure it out and still couldn’t finish.
When I contacted customer service, they initially gave unhelpful excuses instead of addressing the issue properly. To make it worse, their solution was to offer sending someone to assemble it — but at an extra cost.
Poor product quality control and even worse customer support. I would not recommend buying from them
See more...
Dia'a Hourani
2 weeks ago
I bought study table. It looks great and great service. I have not come across such high servicing standards lately. Me and my husband both happy with the product and also how effectively our product has been changed.
So my new table had a crack. When i told the company they quickly changed and even accommodated change in colour requested by me. Such great service and acceptance.
Thank you agai
See more...
Neha Sharma
3 weeks ago
I love my bedside table.
Also people who were responding to me over the phone and via text messages, were the reason I chose the shop. Because they were so patient
See more...
Nooshin Ershadi
1 month ago
Very poor experience from start to finish.
The furniture quality is absolutely unacceptable for the high price charged. The items arrived with major cracks and visible damage, and overall feel cheap and poorly made — definitely not what you would expect when paying a premium price.
The delivery service was just as bad. We specifically booked delivery after 2pm, but the driver messaged at 11am saying he was 5 minutes away. As no one was home, we had to reschedule. On the new date—again booked for after 2pm—the exact same thing happened, with the driver arriving in the morning. On top of that, the driver refused to bring the furniture inside, saying he is not allowed to enter, which can be a serious issue for many customers, especially those living alone or elderly.
Trying to get a refund has also been extremely frustrating. Instead of resolving the issue quickly, the company keeps adding obstacles and making the process unnecessarily difficult.
Even the packaging raises concerns — all boxes were covered in Chinese writing, which does not match the premium branding and pricing they advertise.
Overall, overpriced, poor-quality furniture, unreliable delivery, and very poor customer service. I strongly recommend avoiding this company
See more...
A&K Ceplitis
1 month ago
😡Absolutely appalling and unprofessional service from start to finish—this company has been nothing but a complete disappointment.
I ordered a vanity table over a month ago, and the salesperson has ignored every single one of my messages ever since I made my purchase. I even gave them a full week as a buffer without chasing them, yet they still never responded once.
The first delivery arrived without the mirror at all. It took a full two weeks for them to finally arrange a re-delivery for the missing mirror.
I took time off work and lost wages just to wait for the delivery yesterday, only to find out they delivered the completely wrong item. They promised to deliver the mirror today, but they failed to show up again.
Repeated mistakes, constant delays, total lack of communication and responsibility. I do not recommend this business to anyone—save your time and money
See more...
aria
1 month ago
I’m not sure why there are such good reviews for this store. I have never left a google review but needed to leave one as I can’t believe how bad the quality of the dresser I bought is. The assembling instructions were extremely difficult to follow, my partner is an electrician and we had all the appropriate tools and it was a nightmare to put together, and nothing was flush or closed properly. The quality of the fake wood is terrible, I doubt it will last long at all. And maybe the warehouse is based in Sydney but the Chinese labelled boxes and instructions prove it is not an Australian product , so that was very misleading. Do not recommend at all. If I could 0 start I woul
See more...
Chloe mclean
1 month ago
The days of "Cheap Chinese garbage" is over
The quality of 'YESWOOD' provided by diamonds home furniture is honestly outstanding.
Most furniture you get these days for the price we paid is plywood or MDF and never really stands up to the test of time.
Our 2 new tall boys are solid pine and a blend of mahogany or oak, something I haven't seen since I was a child !!
The hard wear is proper 14mm nuts and bolts with washers and spring washers making sure that the feet will never get loose.
The tall boys have WEIGHT so be prepared for that !!
Service 10/10
Quality 20/10
Communication 10/10
We will return !!
See more...
Robert Krone
1 month ago
Great experience, responsive customer service and a wide selection of furniture. Perfect if you like Japandi or Muji style pieces with warm and minimal design
See more...
Nay
1 month ago
Very pleased with the dining chairs I bought online from these guys. Easy to assemble, super comfy, nicely padded and look lovely (I got the Selby dining chairs which are a greige sort of colour - nice relaxing modern alternative to the standard beige!). Delivery was super fast - I think I got them the next business day or maybe the day after (admittedly I don’t live far from Silverwater). Will be happy to shop here agai
See more...
Joan Nga
1 month ago
The customer service was very patient and very helpful. Great service
See more...
xin zhao
2 months ago
We recently bought a bed from Diamonds Home Furniture and are very happy with it. The quality is great and it looks perfect in our room. The staff were friendly and the whole process was smooth. Highly recommend
See more...
James Zhu
2 months ago
Had a great experience at Diamonds Home Furniture. The staff were friendly, knowledgeable and not pushy at all. They took the time to explain different options and helped us choose pieces that suited our space perfectly. Delivery was smooth and everything arrived in excellent condition. Highly recommend
See more...
MIAOYU LUO
2 months ago
Update: they jumped into action really quick once I raised my complaint and I had my items delivered with 3 days.
12 weeks since order. No update, despite multiple attempts to follow it up. I would say this is a scam company
See more...
Natalie J
3 months ago
Bought a desk and a few pieces came broken, still going to use it but it made the desk wobbly. Also they say you can "upgrade your home the aussie way" through them even though their products clearly come from china, with chinese characters on the products' labels. Would've liked some disclosure that they use internationally imported goods.
wouldn't shop here again.
if you're buying any solid furnature, I'd avoid here just because the shipping tends to be pretty risky
See more...
jesiica jessic
3 months ago
This company is a disaster, don't communicate, advertise items they don't have stock of and that are discontinued stock, if you don't chase them they will not contact you. the worst experience i can remember having. Will never deal with these people again, absolute joke
See more...
Greg - Statewide Forklifts
4 months ago
I’m truly impressed by their customer-first approach. From the very first contact, the team communicated clearly and promptly, always making me feel valued and supported. Every interaction was handled with genuine care and professionalism.
The staff were not only friendly, but also thoughtful and patient, making the whole process smooth and stress-free. It’s rare to find a team that goes above and beyond in every step to ensure the customer feels comfortable and respected.
I deeply appreciate their excellent service and would highly recommend them to anyone looking for a reliable, customer-focused team
See more...
jojo
5 months ago
I have shoped in their store many times and had a great shopping experience. The customer service responded very promptly and the quotations were very clear. They are trustworthy
See more...
I love LV
7 hours ago
Good quality furniture and reasonable price, really like it. Also bought a mattress, suitable for Chinese people, will come again to buy more furnitur
See more...
胡秋月
1 day ago
Absolutely love shopping at Diamond Home! The staff are super friendly, professional and provide top-notch service. Everything was arranged efficiently with fast response. High-quality furniture and great experience, highly recommend
See more...
Zhengyi Cai
4 days ago
Great range of furniture available and excellent service! I look forward to receiving my furniture soon
See more...
Shirley Wang
4 days ago
I was looking for a furniture piece for my home when a friend introduced me to this site. I had previously seen a similar item at a warehouse, but Diamond House had the exact same piece at a fraction of the price.
The salesperson was very helpful and never pushy, even though I had lots of questions and specific requirements. Overall, a really smooth experience and I’m very happy with my purchase. Highly recommend
See more...
J Huang
4 days ago
Great experience with Diamondshome Furniture. Smooth ordering process, friendly communication, and very helpful customer service. Looking forward to receiving my order. Highly recommend
See more...
刘瑞霖
1 week ago
I recently bought a bed frame from Diamonds Home Furniture and had a great experience. The quality is solid, it looks exactly as expected, and the service was smooth and helpful. Very happy with my purchase
See more...
Catherine Dong
1 week ago
Super patient staff, lots of styles to pick from, and great prices. Definitely recommend
See more...
Fan Zhang
1 week ago
I had a great experience with the customer service team. They responded to my inquiry very quickly and were patient in addressing all my questions
See more...
Flora Hu
1 week ago
Very friendly customer service! Iris is kind and easy to communicate. Their furnitures are made from solid wood at very good price. Good value of money, would recommend
See more...
Lucas Wa
1 week ago
I have purchased quite a few furniture from Diamond Home. They are working great and with pleasant looking. Most of the furniture are made of real wood, rather than particle boards, which will warrant more years of usage
See more...
Xiao Pan
2 weeks ago
I’m a returned customer, always pleased with my purchase with Diamonds Home, good quality and great value, great service. Definitely recommend i
See more...
Wensa Wang
2 weeks ago
AVOID!!
I recently bought a shoe cabinet from this store, and the experience has been extremely disappointing.
After unboxing, I discovered that none of the panels were labeled with numbers, even though the installation manual clearly shows numbered parts. This made the assembly unnecessarily difficult and frustrating. What should have been a straightforward job turned into a nightmare — I spent over 4 hours trying to figure it out and still couldn’t finish.
When I contacted customer service, they initially gave unhelpful excuses instead of addressing the issue properly. To make it worse, their solution was to offer sending someone to assemble it — but at an extra cost.
Poor product quality control and even worse customer support. I would not recommend buying from them
See more...
Dia'a Hourani
2 weeks ago
I bought study table. It looks great and great service. I have not come across such high servicing standards lately. Me and my husband both happy with the product and also how effectively our product has been changed.
So my new table had a crack. When i told the company they quickly changed and even accommodated change in colour requested by me. Such great service and acceptance.
Thank you agai
See more...
Neha Sharma
3 weeks ago
I love my bedside table.
Also people who were responding to me over the phone and via text messages, were the reason I chose the shop. Because they were so patient
See more...
Nooshin Ershadi
1 month ago
Very poor experience from start to finish.
The furniture quality is absolutely unacceptable for the high price charged. The items arrived with major cracks and visible damage, and overall feel cheap and poorly made — definitely not what you would expect when paying a premium price.
The delivery service was just as bad. We specifically booked delivery after 2pm, but the driver messaged at 11am saying he was 5 minutes away. As no one was home, we had to reschedule. On the new date—again booked for after 2pm—the exact same thing happened, with the driver arriving in the morning. On top of that, the driver refused to bring the furniture inside, saying he is not allowed to enter, which can be a serious issue for many customers, especially those living alone or elderly.
Trying to get a refund has also been extremely frustrating. Instead of resolving the issue quickly, the company keeps adding obstacles and making the process unnecessarily difficult.
Even the packaging raises concerns — all boxes were covered in Chinese writing, which does not match the premium branding and pricing they advertise.
Overall, overpriced, poor-quality furniture, unreliable delivery, and very poor customer service. I strongly recommend avoiding this company
See more...
A&K Ceplitis
1 month ago
😡Absolutely appalling and unprofessional service from start to finish—this company has been nothing but a complete disappointment.
I ordered a vanity table over a month ago, and the salesperson has ignored every single one of my messages ever since I made my purchase. I even gave them a full week as a buffer without chasing them, yet they still never responded once.
The first delivery arrived without the mirror at all. It took a full two weeks for them to finally arrange a re-delivery for the missing mirror.
I took time off work and lost wages just to wait for the delivery yesterday, only to find out they delivered the completely wrong item. They promised to deliver the mirror today, but they failed to show up again.
Repeated mistakes, constant delays, total lack of communication and responsibility. I do not recommend this business to anyone—save your time and money
See more...
aria
1 month ago
I’m not sure why there are such good reviews for this store. I have never left a google review but needed to leave one as I can’t believe how bad the quality of the dresser I bought is. The assembling instructions were extremely difficult to follow, my partner is an electrician and we had all the appropriate tools and it was a nightmare to put together, and nothing was flush or closed properly. The quality of the fake wood is terrible, I doubt it will last long at all. And maybe the warehouse is based in Sydney but the Chinese labelled boxes and instructions prove it is not an Australian product , so that was very misleading. Do not recommend at all. If I could 0 start I woul
See more...
Chloe mclean
1 month ago
The days of "Cheap Chinese garbage" is over
The quality of 'YESWOOD' provided by diamonds home furniture is honestly outstanding.
Most furniture you get these days for the price we paid is plywood or MDF and never really stands up to the test of time.
Our 2 new tall boys are solid pine and a blend of mahogany or oak, something I haven't seen since I was a child !!
The hard wear is proper 14mm nuts and bolts with washers and spring washers making sure that the feet will never get loose.
The tall boys have WEIGHT so be prepared for that !!
Service 10/10
Quality 20/10
Communication 10/10
We will return !!
See more...
Robert Krone
1 month ago
Great experience, responsive customer service and a wide selection of furniture. Perfect if you like Japandi or Muji style pieces with warm and minimal design
See more...
Nay
1 month ago
Very pleased with the dining chairs I bought online from these guys. Easy to assemble, super comfy, nicely padded and look lovely (I got the Selby dining chairs which are a greige sort of colour - nice relaxing modern alternative to the standard beige!). Delivery was super fast - I think I got them the next business day or maybe the day after (admittedly I don’t live far from Silverwater). Will be happy to shop here agai
See more...
Joan Nga
1 month ago
The customer service was very patient and very helpful. Great service
See more...
xin zhao
2 months ago
We recently bought a bed from Diamonds Home Furniture and are very happy with it. The quality is great and it looks perfect in our room. The staff were friendly and the whole process was smooth. Highly recommend
See more...
James Zhu
2 months ago
Had a great experience at Diamonds Home Furniture. The staff were friendly, knowledgeable and not pushy at all. They took the time to explain different options and helped us choose pieces that suited our space perfectly. Delivery was smooth and everything arrived in excellent condition. Highly recommend
See more...
MIAOYU LUO
2 months ago
Update: they jumped into action really quick once I raised my complaint and I had my items delivered with 3 days.
12 weeks since order. No update, despite multiple attempts to follow it up. I would say this is a scam company
See more...
Natalie J
3 months ago
Bought a desk and a few pieces came broken, still going to use it but it made the desk wobbly. Also they say you can "upgrade your home the aussie way" through them even though their products clearly come from china, with chinese characters on the products' labels. Would've liked some disclosure that they use internationally imported goods.
wouldn't shop here again.
if you're buying any solid furnature, I'd avoid here just because the shipping tends to be pretty risky
See more...
jesiica jessic
3 months ago
This company is a disaster, don't communicate, advertise items they don't have stock of and that are discontinued stock, if you don't chase them they will not contact you. the worst experience i can remember having. Will never deal with these people again, absolute joke
See more...
Greg - Statewide Forklifts
4 months ago
I’m truly impressed by their customer-first approach. From the very first contact, the team communicated clearly and promptly, always making me feel valued and supported. Every interaction was handled with genuine care and professionalism.
The staff were not only friendly, but also thoughtful and patient, making the whole process smooth and stress-free. It’s rare to find a team that goes above and beyond in every step to ensure the customer feels comfortable and respected.
I deeply appreciate their excellent service and would highly recommend them to anyone looking for a reliable, customer-focused team
See more...
jojo
5 months ago